Please pay your nanny directly by cash or e-transfer at the end of each date booked. Nannies will provide a receipt upon request.
Agency fees are paid by credit card, please contact an agent to pay via e-transfer.
Booking fees are non-refundable. A cancellation fee of $60 will be applied to all bookings that are not cancelled 24hrs prior to the scheduled start time. Cancellation fees will be automatically charged to the credit card used at the time of booking. The cancellation fee is to cover our minimum 3hrs of wages for the cancelled nanny.
In the unlikely event that your nanny needs to cancel your booking due to illness or unforeseen circumstance, we will endeavour to provide alternate care, however, Nannysitters cannot be held responsible for any wages lost or expenses incurred.